Privacy Policy

Last updated: 1 May 2025

1. Introduction

ClashBracket.pro ("ClashBracket", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at clashbracket.pro and use our services, including game reviews, tournament coverage, and community features.

We operate in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, and any other details you provide when submitting our contact form or subscribing to our newsletter.
• Tournament registration data: Team name, captain's name, email address, and game preferences submitted via our tournament registration form.
• Usage data: Pages visited, time spent on pages, browser type, device type, and IP address, collected automatically via cookies and analytics tools.
• Communications: Any messages, feedback, or correspondence you send to us.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support.
• To send you our newsletter and gaming news updates (only if you have subscribed).
• To process tournament registrations and communicate event details.
• To improve our website content, user experience, and services.
• To analyse site traffic and understand how visitors interact with our content.
• To comply with legal obligations under Australian law.

4. Newsletter and Communications

If you subscribe to our newsletter, we will send you regular updates about game reviews, tournament results, and gaming news. You may unsubscribe at any time by clicking the "unsubscribe" link in any email we send, or by contacting us at [email protected]. We will process your unsubscribe request within 5 business days.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For full details about the cookies we use and how to manage them, please refer to our Cookie Policy.

6. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: Trusted third-party providers who assist us in operating our website and delivering services (e.g., email delivery, analytics), subject to confidentiality obligations.
• Legal requirements: Where required by Australian law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Where we disclose personal information to overseas recipients, we take reasonable steps to ensure those recipients handle your information in accordance with the Australian Privacy Principles.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by Australian law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 12 months.

9. Your Rights

Under the Privacy Act 1988 (Cth), you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information (subject to legal obligations).
• Withdraw consent to the processing of your data at any time.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have breached the APPs.

To exercise any of these rights, please contact us at [email protected].

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a prominent notice on our website. Your continued use of ClashBracket.pro after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Address: Level 4, 50 Carrington St, Sydney NSW 2000, Australia